Customer Service

Customer Service

Our Customer Service team is available to assist you with any questions, technical issues or concerns regarding our products.

Service hours

Monday - Friday
7am to 5pm PST

Your satisfaction is our top priority

Do you have questions about your equipment, system functions or settings?
Would you like to report an issue or request support?
Do you need a spare part?

Get in touch with us! You can reach us by email, via the contact form or by telephone. Together, we'll get your system running smoothly again.

To help us process your request quickly, please include the equipment serial number, a detailed description of the issue, and any relevant photos or videos. Thank you.

Technical documentation

Looking for technical documentation or other details for your equipment?

You'll find online catalogues, installation manuals, CAD drawings, specification texts and much more.

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Benefit from our extensive Customer Service network

The Kampmann Customer Service team supports our customers throughout the entire after-sales service process. We offer flexible ways to submit service requests and ensure your enquiries are handled quickly and efficiently. Our Customer Service team is available 24/7 to support you.

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Customer Support Request

Enter your customer support request here.

We will reply to your request as quickly as possible within office hours.